Freight + Shipping

URBIA FREIGHT AND SHIPPING POLICY

Please note that all domestically warehoused or produced Urbia shipments are FOB Philadelphia, PA or Los Angeles, CA.

In the interest of providing a high level of customer service and at our customer’s approval, Urbia may research competitive freight rates and delivery costs on their behalf.   If authorized, Urbia may add these costs to our customer’s invoice for reimbursement from our customer.  In doing so, the customer acknowledges that Urbia is not taking the added responsibility of the freight company for any damages, shipping delays or any other transportation issues.

Any transportation related issues are solely between the freight company and the customer.  Urbia will assist whenever possible if any resolution if necessary.

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